Frequently Asked Questions

Stay With My Pet is a community-based pet-sharing platform. Pet Parents – pet owners who sometimes need help with care or companionship Pet Friends – responsible animal lovers who want to spend time with pets temporarily Our mission is simple: More love. Less loneliness. For pets and people.

The platform makes pet sharing simple, flexible, and transparent: Pet Parents create a profile for themselves and their pet, describing routines, needs, and personality Pet Friends create a profile sharing their experience, lifestyle, and availability Users can browse profiles freely With a paid membership, users can send booking requests, communicate, and confirm care arrangements All care details are agreed directly between the Pet Parent and the Pet Friend.

Anyone aged 18 or older who loves animals and is committed to their well-being can join. Our community includes: Pet owners who need reliable help during travel or busy periods Families and students who want pet companionship People who cannot own pets permanently due to lifestyle, allergies, or financial reasons

Yes — partly. You can use Stay With My Pet for free to: Create a Pet Parent or Pet Friend profile List a pet or yourself as a Pet Friend Browse pets and pet friends A paid membership is required to: Send and receive messages Leave and receive reviews after care This access-based model keeps the platform fair, safe, and community-focused.

We offer three paid options: One-Time Booking – unlocks messaging and one care arrangement of any length 3-Month Membership – unlimited bookings and messaging for 3 months 12-Month Membership – unlimited bookings and messaging for a full year During active 3- and 12-month memberships, there is no limit on the number or length of bookings.

Stay With My Pet welcomes many kinds of pets, including: Small pets such as rabbits, hamsters, and guinea pigs Birds, fish, and other friendly animals Each pet has a detailed profile to help users find the best possible match.

At launch, insurance is not yet available. We are actively working to introduce insurance for dogs and cats in the near future Our goal is to expand insurance coverage to additional pet types over time Once insurance becomes available, clear details will be shared on the platform before use.

If an issue arises: The Pet Parent should always be contacted first, as they know their pet best Care details and emergency instructions should be agreed in advance Stay With My Pet does not provide medical treatment or emergency services, but we offer: A curated list of trusted veterinary clinics on our website that users can contact directly if needed The pet’s well-being is always the top priority.

Yes — and we strongly encourage it. This helps both sides align expectations, build trust, and ensure the pet feels comfortable.

Every pet has a unique personality. If a match isn’t right: A booking can be ended Another Pet Friend or Pet Parent can be found The most important thing is always the pet’s comfort and safety.

We focus on responsible community building: Identity verification for users Detailed profiles and reviews after completed care Clear membership rules and community guidelines Transparent communication between users Trust is built through openness, shared responsibility, and respect.

Yes. Bookings can be cancelled — we recommend giving as much notice as possible Memberships can be managed according to the terms shown at purchase Please review our Terms of Use for details.

Stay With My Pet is not a transactional marketplace. Users do not pay each other Both Pet Parents and Pet Friends pay a platform access fee The focus is on companionship, flexibility, and ethical care — not hourly work We’re building a caring community, not a gig platform.

We’re happy to help. Use the Contact Form on our website Or email us at info@staywithmypet.ee